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 Your Medical Home
How To Contact Us
 Your Medical Staff
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Finger Lakes Family Care
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How To Contact Us
Finger Lakes Family Care is pleased to offer multiple means of communications with our office. We encourage online and internet communications with our office through our secure channels due to the asynchronous means of communications that does not depend on both parties being available at the same moment. By offerring phone, fax, email, instant messaging, and UpDox Network messaging, you can communicate your medical needs to
us asbest fits with your own lifestyle!
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Live Online Support
Our online support offers the capability of live, secure, instant messaging with our office staff and our on-call providers during after hours coverage. Messages will be left if support services are offline, but rest assured that messages will be delivered immediately to the appropriate parties.
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Virtual Visit
When visits do not require a face to face visit, virtual visits can be performed. These visits save time and travel for you and can be done out of the convenience of your own home. While these are not covered by insurance plans yet, they are still offerred on a cash basis. Please click on the GoToMeeting link to get started once you have scheduled a meeting with our providers...
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Updox Portal
UpDox offers a free and secure messaging platform with our office that is 100% HIPAA compliant. Future interfaces with the UpDox Portal will allow personal health record management services to sync your medical records between our office and yours!
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Phone Number
Ou main office telephone number will route you to our onebox integrated messaging system if the line is busy. All voicemail messages aremonitored and listened to within minutes of being left on our servers. Please leave us a message and we will get right back to
you.
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585-394-8170
(Main)
866-233-9892
(Nights/Weekends)
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Fax Number
e-Fax number to our medical receptionists.
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866-224-6119 |
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Reception Email Account
Onebox.com provides the communication backbone of our telephone and email system. All email messages are monitored in real time as they arrive on our servers. Please leave us an email message and we will get right back to
you.
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flfc@onebox.com |
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